Privacy policy

For any questions regarding Bill 64 and Law 25,
please contact us at the following email: info@zittagroup.com

zitta.ca
Zitta Products Inc. (Zitta Group)

The purpose of this privacy policy

The purpose of this privacy policy is to inform users which personal data our site will collect as well as the following information, where applicable:

• Personal data will be collected
• Use of collected data
• Who has access to the data collected
• The rights of site users
• The site's cookie policy

This privacy policy operates in parallel with the terms and conditions of use of our site.

Applicable laws

This policy complies with the laws set out in the Personal Information Protection and Electronic Documents Act (PIPEDA).

For residents of EU countries, the General Data Protection Regulation (GDPR) governs all data protection policies, regardless of where the site is located. This privacy policy aims to comply with the GDPR. If there are inconsistencies between this policy and the GDPR, the GDPR will apply.

For residents of the State of California, this privacy policy is intended to comply with the California Consumer Privacy Act (CCPA). If there are inconsistencies between this document and the CCPA, state law will apply. If we find any inconsistencies, we will change our policy to comply with the relevant law.

Consent

Users agree that by using our site, they consent to:

• the conditions set out in this privacy policy and
• the collection, the use and the retention of the data listed in this policy

Personal data we collect

Data collected automatically

When you visit and use our site, we may automatically collect and store the following information:

• IP address
• Place
• Hardware and software details
• Links a user clicks while using the site
• Content that the user views on your site

Data collected non-automatically

We may also collect the following data when you perform certain functions on our site:

• First and last name
• Age
• E-mail
• Phone number
• Autofill data

This data may be collected using the following methods:

Sending contact form

Please note that we only collect data that helps us achieve the purpose set out in this privacy policy. We will not collect additional data without first informing you.

How we use personal data

Personal data collected on our site will only be used for the purposes specified in this policy or indicated on the relevant pages of our site. We will not use your data beyond what we disclose.

The data we collect automatically will only be used for the following purposes:

• Statistics

The data we collect when the user performs certain functions may be used for the following purposes:

• Communication

Who we share personal data with

Employees

We may disclose to any member of our organization the user data that they reasonably need to carry out the purposes set out in this policy.

Third party

We may share user data with the following third party:

Klavyio, Inc is a global technology company that provides a marketing automation platform, used primarily for email and SMS marketing. The company's headquarters is in Boston, Massachusetts, United States.

The data shared with Klavyio are those collected on the zitta.ca website following the visitor's voluntary registration for the Zitta Group newsletter. The data collected to allow the Zitta Group to send newsletters are the user's first name, last name, and email address.

We may share user data with third parties for the following purposes:

Third parties will not be able to access user data beyond what is reasonably necessary to achieve the given purpose.

Other disclosures

We undertake not to sell or share your data with third parties, except in the following cases:

• if required by law
• if it is required for any legal proceedings
• to prove or protect our legal rights
• to buyers or potential buyers of this company if we seek to sell the company

If you follow hyperlinks from our site to another site, please note that we are not responsible for and have no control over their privacy policy and practices.

How long we store personal data

We do not retain user data beyond what is necessary to fulfill the purposes for which it is collected.

How we protect your personal data

To ensure your security is protected, we use transport layer security protocol to transmit personal information in our system.

All data stored in our system is well secured and is only accessible to our employees. Our employees are bound by strict confidentiality agreements and a violation of this agreement would result in termination of the employee.

While we take all reasonable precautions to ensure that our user data is secure and users are protected, there always remains the risk of harm. The Internet as a whole can be, at times, insecure and therefore we are unable to guarantee the security of user data beyond what is reasonably practical.

Minors

For EU residents, the GDPR specifies that people under the age of 15 are considered minors for the purposes of data collection. Minors must have the consent of a legal representative for their data to be collected, processed and used.

Your rights as a user

As a user, you have the right to access all your personal data that we have collected. In addition, you have the right to update or correct any personal data in our possession provided that it is acceptable under the law.

You may choose to withdraw or change your consent to data collection and its usage at any time, provided it is legally acceptable to do so, and you have informed us within a reasonable time.

How to modify, delete or contest the data collected

If you would like your information to be deleted or modified in any way, please contact us:

By mail :

Marketing Department
81 Théodore Viau, Terrebonne, QC, J6Y 0J8
info@zittagroup.com
450-704-2323

Cookie Policy

A cookie is a small file, stored on a user's hard drive by the website. Its purpose is to collect data relating to the user's browsing habits.

We use the following types of cookies on our site:

• Functional cookies
  We use them to remember any selections you make on our site so that they are saved for your future visits.
• Analytical cookies
  This allows us to improve the design and functionality of our site by collecting data about the content you access and engage with while using our site.
• Targeting cookies
  These cookies collect data about how you use the site and your preferences. This allows us to make the information you see on our site more promotional and targeted to you.

You can choose to be notified each time a cookie is transmitted. You can also choose to disable cookies entirely in your Internet browser, but this may decrease the quality of your user experience.

Third-party cookies

We may use third-party cookies on our site to achieve the following purposes:

• Monitor user preferences to tailor ads around their interests.

Modifications

This Privacy Policy may be amended from time to time to maintain compliance with the law and to reflect any changes to our data collection process. We recommend that our users check our policy from time to time to ensure that they are informed of any updates. If necessary, we may notify users by email of changes to this policy.

Contact

If you have any questions, please contact us using the following:

Marketing Department
81 Théodore Viau, Terrebonne, QC, J6Y 0J8
info@zittagroup.com
450-704-2323

• You can delete cookies already stored on your computer. Example:
• a. with Internet Explorer (version 10), you must delete the cookie file manually (instructions for doing so can be found here);
• b. with Firefox (version 24), you can delete cookies by clicking on «Tools», «Options», and «Privacy», then selecting «Use custom settings for history» and clicking on «Show cookies», then on «Delete all cookies»; and
• c. with Chrome (version 29), you can delete all cookies by accessing the menu «Customize and control» then clicking on «Settings», «Show advanced settings» and «Delete navigation data» then «Delete cookies and module data from other sites» before clicking on «Delete navigation data».
• Deleting cookies will have a negative impact on the use of many websites.

Effective Date : December 1, 2023