- System and components: 1 year
- Bath and shower accessories: 1 year
- Inspira customized products: 1 year
- Resin base and bathtub: 5 years
- Slate base and wall: 5 years
- Aluminum walls: 10 years
- Shower door: 10 years
- Rollers and hinges: 20 years
- Acrylic base and bathtub: 20 years
Zitta Group offers the following limited warranties on its products. These warranties apply only to the original owner/user for personal and residential use and upon presentation of the purchase invoice. Additional restrictions apply to commercial use.
Zitta Group warrants the following products to be free from defects in materials and workmanship under normal use and maintenance, for the period specified above, starting from the original date of purchase by the owner/end-user, contractor, or builder from an authorized dealer.
Subject to the terms and conditions outlined below, Zitta Group guarantees that the product is free from manufacturing defects as of the date of purchase. This warranty applies exclusively to the original buyer and for personal use only; commercial or industrial use is not covered. This warranty is non-transferable to a third party.
This warranty excludes any costs related to shipping, handling, installation, or removal. This warranty does not cover defects or damage resulting from Acts of God, accidents, catastrophes, abuse, negligence, improper installation, addition or removal of parts or equipment, misuse, extreme temperature variations, or exposure to chemicals or abrasives of any kind. It also excludes stains caused by various types of water, such as ferrous or alkaline water.
Zitta Group cannot be held responsible for any direct or indirect damages caused by or resulting from incidental occurrences, nor for labor costs, sundry expenses, loss of time, materials, or other costs related to the application or replacement of the product or its components. In the event a manufacturing defect occurs, the owner/end-user must have followed the installation instructions provided in the installation manual and must present both proof of purchase and proof of installation by a professional recognized by the construction industry.
Zitta Group may, at its sole discretion, repair or replace the product based on the current selling price. Zitta Group reserves the right to have the defect inspected on-site by a representative of its choice. No returns will be accepted without prior written authorization from Zitta Group.